PRIVACY POLICY

Information we collect

• Your name.
• Your email address.
• Your phone number, when you provide one.
• Shipping and billing information you enter at checkout.
• Order information such as items purchased, quantities, amounts, and order status.
• Necessary technical information required for the website to function and remain secure.

How we use your information

• To process payments and complete your order.
• To produce, package, and ship your made-to-order jewelry.
• To send order confirmations, shipping updates, and tracking information.
• To respond to questions, returns, and support requests.
• To keep records required for accounting, fraud prevention, and legal obligations.

We do not sell your personal information, and we do not use it for third-party advertising.

Service providers

We share information only with the providers needed to operate the store. Payments are processed by Stripe: your payment details are entered directly into Stripe's secure checkout, and Fairy Hotline does not store complete card numbers. We also rely on website hosting and infrastructure providers, a database provider that stores your order and shipping details, and an email delivery provider used to send order-related messages. These providers may only use your information to provide their service to us.

Security

Order data is transmitted over encrypted connections and stored with access restricted to Fairy Hotline. No method of transmission or storage is perfectly secure, but we take reasonable measures to protect your information.

Retention

We keep order and contact records for as long as needed to fulfill the order, handle returns and support, and meet accounting or legal requirements. You may ask us to delete information that we are not required to retain.

Your privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, request corrections, request deletion, or object to certain processing. To make a request, email inquiries@dre4msc4pe.com.

Cookies and necessary technologies

The website uses only the storage and cookies necessary for it to work — for example, keeping your cart contents in your browser and allowing Stripe's checkout to operate securely. We do not run advertising trackers or third-party marketing pixels.

Contact

For any privacy question or request, write to inquiries@dre4msc4pe.com.